The Old Barn Inn, Magor Road, Llanmartin, Newport, South Wales NP18 2EB T: 01633 413382 E: theoldbarninn@btconnect.com www.theoldbarninn.com
The Old Barn Inn, Magor Road, Llanmartin, Newport, South Wales NP18 2EB T: 01633 413382 E: info@theoldbarninn.com www.theoldbarninn.com
Here are some testimonials from our happy customers:
Weddings
DEAR JACKIE AND PHIL
ROGER AND I WOULD LIKE TO THANK YOU SO MUCH FOR ALL THE TIME AND EFFORT YOU PUT IN TO MAKE DAN AND KERI’S WEDDING DAY SO PERFECT. THE FOOD, DRINK, ATMOSPHERE AND SURROUNDINGS WERE FANTASTIC – IT WAS SUCH A LOVELY DAY!
THANKS AGAIN. – JENNY & ROGER BARTLETT.
TO JACKIE AND ALL THE WONDERFUL STAFF AT ‘THE OLD BARN INN’
WHAT A FANTASTIC TIME WE HAD CELEBRATING OUR WEDDING WITH YOU. EVERYONE THOROUGHLY ENJOYED THEMSELVES AND YOU ALL MADE US FEEL SO WELCOME.
GOOD BLESS ALL OF YOU – MR AND MRS MARK LIDSTONE
Christenings
DEAR JACKIE
WE HAD A GREAT TIME LAST SUNDAY. THE VENUE WAS GREAT AND THE FOOD. IT MAKES SUCH A DIFFERENCE TO DEAL WITH STAFF THAT HAVE HAPPY SMILING FACES AND REALLY CARE ABOUT WHAT THEY ARE DOING. WE APPRECIATE ALL YOUR HELP AND ADVICE.
KIND REGARDS – RICHARD AND KATE REES
Fashion Shows
TO JACKIE
JUST A SHORT NOTE JACKIE FOR ARRANGING THE FASHION SHOW AT THE OLD BARN INN. IT WAS A FANTASTIC NIGHT AND EVERYONE THOUGHT IT WAS SO PROFESSIONAL! I WAS SURPRISED HOW MANY PEOPLE TURNED UP! PERHAPS YOU CAN SPEAK TO YOUR CHEF TO THANK HIM FOR A SUPER BUFFET. I AM SURE IT WILL BECOME A REGULAR EVENING ON THE SOCIAL CALENDAR – IT WAS A HIT WITH EVERYBODY.
BEST WISHES – DEBBIE TROTMAN – THE INSTITUTE OF DIRECTORS WALES
Private Parties
DEAR SIR
I WOULD LIKE TO TAKE THIS OPPORTUNITY TO THANK YOU AND YOUR STAFF FOR THE WAY WE WERE DEALT WITH LAST SATURDAY EVENING WHEN WE, A PARTY OF THIRTY ONE CAME TO YOUR RESTAURANT TO CELEBRATE OUR MOTHERS 90TH BIRTHDAY.
FROM THE START OF THE EVENING RIGHT THROUGH TO OUR LEAVING, WE WERE LOOKED AFTER IN A FRIENDLY AND EFFICIENT WAY. THE FOOD WAS DELICIOUS, WELL PRESENTED AND WELL SERVED. THANK YOU AND YOUR STAFF FOR A VERY SPECIAL EVENING.
REGARDS M. SHERIDAN
TO JACKIE, PHIL AND STAFF
PAUL AND I WOULD LIKE TO THANK YOU FOR A GREAT NIGHT LAST SUNDAY. EVERYONE SEEMED TO HAVE A GREAT TIME AND WE’VE HAD MANY COMPLIMENTS ON THE CHOICE OF VENUE, ATMOSPHERE AND THE FANTASTIC FOOD – THE PASTA WAS A PARTICULAR SUCCESS.
WITH KINDEST WISHES – PAUL AND MAGS DAVIES
DEAR JACKIE
THANK YOU FOR OUR WONDERFUL MEALS ON THE 18TH
FROM ALL THE RESIDENTS OF WATERSIDE COURT
Conferences
DEAR PHIL
I JUST THOUGHT I WOULD DROP YOU A LINE TO THANK YOU FOR HOSTING OUR BOARD MEETING AT SHORT NOTICE LAST THURSDAY. ALL YOUR EFFORTS WERE MUCH APPRECIATED BY MY FELLOW DIRECTORS AND THE LUNCH REALLY HIT THE MARK!
SPEAK TO YOU SOON - RICHARD
Statement on Customer Service and Satisfaction Surveys
Both myself and my wife Jackie are very proud of the good service provided by ourselves and all our staff at the ‘Old Barn Inn’. We all work extremely hard to maintain the excellent reputation we have with all our customers, many of whom are regular visitors.
Training and Development of our employees is the cornerstone of our success and this is ongoing to increase our customer’s good experiences and to constantly improve customer satisfaction levels.
During the last three months our independent customer satisfaction surveys show that 98.6% of our customers thought their visit and stay at the Old Barn Inn was either very good or excellent! This research is most satisfying for all our staff who continue to care about our customers and the service they receive.